Public Privacy Policy

This Privacy Policy explains how Bytewatchers ("we", "us", or "our") collects, uses, protects, and handles user data when you use our applications, platforms, websites, and services. We are committed to keeping your data safe and secure. By using any Bytewatchers application or platform, you agree to the practices described in this policy.

1. Our Commitment to Your Privacy

Bytewatchers is committed to protecting the privacy and security of all user data. We collect only the information necessary to provide, maintain, and improve our services, and we apply industry-standard safeguards to keep that data safe. We will never sell your personal data to third parties.

2. Information We Collect

Depending on the application or platform you use, we may collect:

• Account information: name, email address, phone number, and organization details provided during registration.
• Usage data: interactions with our applications, features accessed, and technical metadata such as device type and IP address.
• Service data: content, files, or inputs you submit to our platforms in the course of using a service.
• Communications: messages, support requests, or feedback you send to us.

3. How We Use Your Data

• To provide, operate, and maintain our applications and services.
• To authenticate users and secure accounts.
• To respond to support requests and communicate service updates.
• To improve performance, usability, and security of our platforms.
• To comply with legal obligations and enforce our terms.

4. How We Keep Your Data Safe & Secure

We take the security of your data seriously and implement the following measures:

• Encryption of data in transit and at rest using industry-standard protocols.
• Role-based access controls limiting who can view your information.
• Regular security assessments, monitoring, and software updates.
• Secure backups to support data recovery and integrity.
• Staff training on data protection and confidentiality practices.

While we work hard to protect your data, no online system can be guaranteed 100% secure. We continually review and strengthen our safeguards.

5. Data Sharing & Third Parties

We do not sell your personal data. We may share information only in the following limited circumstances:

• With trusted service providers who help us operate our platforms (under confidentiality agreements).
• When required by law, regulation, or legal process.
• To protect the rights, safety, and security of Bytewatchers, our users, or the public.

6. Your Rights & Choices

• You may request access to the personal data we hold about you.
• You may request correction of inaccurate or outdated information.
• You may request deletion of your data, subject to legal retention requirements.
• You may opt out of non-essential communications at any time.

To exercise these rights, contact us using the details below.

7. Data Retention

We retain your personal data only for as long as necessary to provide our services and fulfill the purposes described in this policy, or as required by law. When data is no longer needed, we securely delete or anonymize it.

8. Children's Privacy

Our applications and platforms are not directed to children under the age of 13, and we do not knowingly collect personal data from children. If you believe a child has provided us data, please contact us so we can remove it.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with a revised effective date. Your continued use of our applications or platforms after changes are posted constitutes acceptance of the updated policy.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or how your data is handled, please contact us:

• Email: info@bytewatchers.com
• Phone: +685 7389993
• Address: Samoa Office, Apia (Tauese & Nuu)

Effective Date: October 19, 2026